Realizacja · Industry · Hospitality & catering
Online ordering for hospitality and catering
A busy phone line is a lost order. Taking orders by hand means mistakes. We build 24/7 ordering systems with menus, allergens, payments and automatic invoices — so your revenue no longer depends on whether someone picks up the phone.
Common problems in the industry
- Orders by phone only — at peak times the line is busy and the customer drops off
- Mistakes from jotting orders down on paper, and complaints
- No information on allergens and ingredients — a barrier to trust
- Manual invoicing and chaos in B2B orders
What we build for you
Scope
- Online ordering 24/7 — fast, validated, error-free
- A menu with all 14 EU allergens, ingredients and photos — trust without a single phone call
- Online payments + automatic VAT invoices (KSeF-ready)
- A B2B panel with per-customer pricing and recurring orders
- Accessibility (WCAG) — keyboard and screen-reader users can order too
The result
Orders flow in at any hour, errors drop and invoices are issued automatically. At SmakTime, placing an order takes 58 seconds instead of 30 minutes on the phone.
Najczęstsze pytania
Can you build an ordering system for a restaurant or catering business?
Yes — with menus, variants, delivery windows, online payments and automatic invoices. That is exactly how the SmakTime platform we built works.
Do you handle B2B orders (companies, offices)?
Yes. We build a B2B panel with individual/volume pricing, customer tiers (Standard/Premium/VIP) and recurring orders that the system repeats automatically.
Will the system display allergens and stay compliant with regulations?
Yes — we flag all 14 EU allergens with an icon and text, list the ingredients and ensure accessibility (WCAG), which is also increasingly a legal requirement for e-services.
Run a restaurant, catering business or bakery?
We will move your orders off the phone and into a system that never loses customers and issues invoices on its own.
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