Realizacja · Industry · Medicine & rehabilitation
Digitalizing resorts, clinics and practices
A patient has a question at night, but the front desk only opens at 8 AM. A patient from abroad sees the price in złoty and gives up. We build 24/7 booking systems, AI assistants and multilingual websites that turn manual handling into a steady stream of bookings.
Typical problems in the industry
- Bookings by phone only, during front-desk hours
- Foreign patients get lost in the language, currency and travel logistics
- A slow site, hard to read on mobile — lost enquiries
- The front desk manages dates manually, with no self-service changes
What we build for you
Scope
- Online booking of treatment stays/appointments — a few steps, payment, < 2 min
- An AI assistant (like "Polana") answering 24/7 in the patient's language
- Multilingual support and a Travel Planner for patients from across Europe
- Dynamic promotions (Early Bird, last spots) and occupancy management
- A fast, accessible site — loading in under 1–2 s
The outcome
Fewer phone calls and empty beds, more bookings at any hour — including from patients the competition cannot even serve, because they do not speak their language.
Najczęstsze pytania
Will you build a booking system for a resort or clinic?
Yes. We build online bookings of treatment stays and appointments with payment, real-time availability and promotions (Early Bird, last spots) — exactly as we did for the Leśna Polana resort.
How do you handle foreign patients?
With a multilingual site that detects country and currency, and an AI assistant answering in the patient's language. For patients from Scandinavia we even built a Travel Planner suggesting a ferry instead of a flight.
What about patient data security?
We design with GDPR and data minimization in mind. We define the scope of processing for each specific process and secure sensitive operations in line with the facility's requirements.
Do you run a resort, clinic or practice?
We will show you how to free the front desk from the phone and win patients from across Europe.
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